Is it possible to sign up in person at the store?

• Please sign up through the website.

Is cancellation handled in-store?

• No. You can cancel anytime through the website's My Page. ※No cancellation fee will be charged.

Are there membership fees or cancellation fees?

• There are no fees for either.

From what age can someone join?

• We accept individuals aged 18 and older.

What kind of facilities are available?

• We are a full-fledged 24-hour fitness gym where you can join with peace of mind and enjoy your workout with a comfortable monthly fee, without any joining fees, cancellation fees, or facility maintenance fees.

Is it possible to visit the facility in person?

• Please visit the gym directly during staff hours. Please note that we may not be able to accommodate visits during busy times. Thank you for your understanding in advance.

Are there changing rooms?

• We have separate changing rooms for men and women.

Are there shower rooms?

• We have separate shower rooms for men and women. Bath towels are also available for free.

Are rental lockers available?

• We provide them. They are available for an additional fee. Please note that there is a limit to the number available.

Are rental clothes and shoes available?

• Rentals are available only for members who have contracted a personal training plan.

How do I enter and exit?

• You can enter and exit by scanning the QR code that only members can display.

Is there Wi-Fi available?

• We have free Wi-Fi.

Are body composition scales available?

• We provide them. You can use them for free.

Is there a dress code?

• Please wear clothing suitable for movement and appropriate shoes for exercise. Avoid clothing such as jeans or sandals that may damage machines or facilities, or attire that may pose a risk of injury.

Can I take photos inside the gym?

• Photography is allowed, but please ensure that other customers are not included in the photos.

Is training shirtless allowed?

• Please refrain from being shirtless inside the facility.

I have tattoos, can I expose them?

• Please wear clothing that conceals tattoos so they are not visible to other customers.

Are indoor shoes required during training?

• Indoor shoes are not mandatory as you can also use outdoor shoes for your workout.

Is group training allowed?

• Please refrain from group training with three or more people.

Can I eat inside the facility?

• Please refrain from eating inside the facility.

Can members provide personal training to each other?

• Please refrain from providing personal training unless you are a staff member.

What is personal training?

• We provide customized menus for each customer and support one-on-one training sessions.

Where can I make a reservation?

• You can make reservations through the website.

Is personal training available 24 hours?

• It is only available during staff hours.

Can remaining sessions be carried over to the next month?

• No, they cannot be carried over. Please be aware of this.

Can I request a specific trainer?

• Yes, you can request a specific trainer for an additional fee. Please be aware of this.

Until when can I change or cancel?

• You can change or cancel until midnight of the previous day. After that, it will count as one session. Please be aware of this.

Are infection control measures in place?

• We implement basic measures such as cleaning, disinfection, and ventilation by staff.

Can you tell me about wearing masks?

• Wearing masks inside the facility is optional.

Is visitor usage possible?

• Visitor usage is not available. Only members can use the facilities.