Is it possible to sign up in person at the store?

• Please sign up through the website.

Is cancellation handled in-store?

• No. You can cancel anytime through the website's My Page. ※No cancellation fee will be charged.

Are there membership fees or cancellation fees?

• The membership fee is ¥5,500. There are no cancellation fees. This applies to the standard plan, not promotional offers.

From what age can someone join?

• We accept individuals aged 18 and older.

What kind of facilities are available?

• We are a full-fledged 24-hour fitness gym where you can join with peace of mind and enjoy your workout with a comfortable monthly fee, without any cancellation fees, or facility maintenance fees.

Is it possible to visit the facility in person?

• Please visit the gym directly between 10:00 AM and 6:00 PM. Please note that we may not be able to accommodate visits during busy times. Thank you for your understanding in advance.

Are there changing rooms?

• We have separate changing rooms for men and women.

Are there shower rooms?

• We have separate shower rooms for men and women. Bath towels are also available for free.

Are rental lockers available?

• We provide them. They are available for an additional fee. Please note that there is a limit to the number available.

Are rental clothes and shoes available?

• Rentals are available only for members who have contracted a personal training plan.

How do I enter and exit?

• You can enter and exit by scanning the QR code that only members can display.

Is there Wi-Fi available?

• We have free Wi-Fi.

Are body composition scales available?

• We provide them. You can use them for free.

Is there a dress code?

• Please wear clothing suitable for movement and appropriate shoes for exercise. Avoid clothing such as jeans or sandals that may damage machines or facilities, or attire that may pose a risk of injury.

Can I take photos inside the gym?

• Photography is allowed, but please ensure that other customers are not included in the photos.

Is training shirtless allowed?

• Please refrain from being shirtless inside the facility.

Are indoor shoes required during training?

• Indoor shoes are not mandatory as you can also use outdoor shoes for your workout.

Is group training allowed?

• Please refrain from group training with three or more people.

Can I eat inside the facility?

• Please refrain from eating inside the facility.

Can members provide personal training to each other?

• Please refrain from providing personal training unless you are a staff member.

What is personal training?

• We provide customized menus for each customer and support one-on-one training sessions.

Where can I make a reservation?

• You can make reservations through the website.

Is personal training available 24 hours?

• It is only available between 9:00 AM and 21:00 PM (Last admission at 8:00 PM).

Can remaining sessions be carried over to the next month?

• No, they cannot be carried over. Please be aware of this.

Can I request a specific trainer?

• Yes, you can request a specific trainer for an additional fee. Please be aware of this.

Until when can I change or cancel?

• You can change or cancel until midnight of the previous day. After that, it will count as one session. Please be aware of this.

Are infection control measures in place?

• We implement basic measures such as cleaning, disinfection, and ventilation by staff.

Can you tell me about wearing masks?

• Wearing masks inside the facility is optional.

Is visitor usage possible?

• Each session is 120 minutes and available for ¥5,500. Reception hours are from 10:00 AM to 6:00 PM. For more details, please visit the GYM directly.